Customer Testimonials
Would give a 5 star if I could watch the work being done, but Lucas kept me informed on the work being done. Thank you.
This was not your usual dreaded car dealership buying experience. A lot of the financials and whatnot were taken care of beforehand so I spent quite literally 30 minutes or less in the dealership itself. The staff were very helpful and kind. I would recommend this dealership. I would totally buy from them again. Shout out to Marlie Horgan for making everything super easy!
I had a great experience at MTH Auto in Brainerd! Joe was awesome to work with getting into my new 2022 Ford F-150 easy and stress-free. I also want to give a shoutout to Sky, who was incredibly friendly and great to talk to, along with Austin and Tom, who were both a pleasure to work with. Everyone made me feel welcome and made the entire experience a positive one. I’m extremely happy with my new truck and couldn’t be more satisfied with how everything went. I highly recommend the entire team at MTH Auto in Brainerd!
Bought a Toyota 4Runner from MTH in September. Skylar was a great salesman, easy to work with. Tom made the paperwork quick and easy. There was a few quirks that Zach and his team were able to figure out and fix. The whole team was super easy to work with, it was an enjoyable experience.
Denise was great. We had to get through some family things to address and she answered questions, followed up and kept us informed until we could get an open time to meet. Denise had a great support team as well. The purchasing experience was non stressful. They have great team and do nice work throughout the complete transaction.
The Whole Team worked very hard to get me what i needed. A big thanks to Scott very awesome to work with!
If I could give a zero star I would. Had an appointment for today to get a Ford Truck, originally had an appointment to pick it up yesterday, asked them to put a new driver seat and it didn’t arrive yet so they asked to reschedule appointment to today. After driving an hour to the dealership and arriving, I was told it was sold to a walk-in. Didn’t get a call text or anything that they were selling the truck to someone else. Not impressed, will be telling friends family, etc., about this, and taking my business elsewhere, ... Read More Google - Nov 4, 2026
Help with everything I needed and a great company.
Working with Scott was a very easy and straightforward process thanks a ton🙏
Great dealership
Hey, this is Matt Soenen. I'm from Rockwell City, Iowa. I drove five hours to be able to look at a truck, and from the moment I arrived, MTH was personable and sensitive to my needs. Jacob, the salesman, was extremely professional, detailed, and caring — I highly recommend him. The truck I came for had a few issues, so I couldn't buy it — but instead of letting me leave empty-handed, they suggested another truck just out of my price range and worked with me on the deal to make it fair for both of us. I ended up ... Read More Google - Nov 2, 2026
Scott and Taylor did an excellent job! They made the process very easy and I feel that we got a fair price. I would highly recommend MTH Auto!
Greatest experience in a dealership that i have ever encountered. Jayden is a really down to earth guy and an amazing salesman. Hats off to them
Very easy to work with, my guy taylor got it done, got in and out
I appreciated that MTH was willing to bring the truck to their St. Cloud location for me to test drive and even delivered it to me after purchase. Unfortunately, that's about where the positive experience ended.
There were additional fees and packages that were presented as optional but were pretty much mandatory. These charges weren't clearly disclosed until I was reviewing the final numbers with the finance department.
When the truck was delivered, they forgot to include paperwork that needed my signature, so I ended up having to drive to the St. Cloud location anyway to complete the ... Read More Google - Oct 30, 2026
He is coool
It was great they where very compassionate about my situation and got me into a very nice and new car
Kind and easy people to talk to. I would recommend going to see there team the next time you need a vehicle.
Marlie was great came in on her day off had everything ready very quick to respond to questions over all a good experience finance guy was cool n to pushy at all witch is appreciated
Very good dealership walks you through all the paperwork work and answers all your questions and they even let me test drive my mustang by myself at 20 years old this is a dealership you should go to very good people and even better prices
Jacob is amazing the staff at MTH are all rockstars very helpful and they care about your situation
I want to start by saying working with the staff at the St. Cloud location was 5 star worthy. Very friendly and easy to work with. We purchased a 2008 GMC Yukon Denali XL with 187k miles in the middle of September with no warranty. About a week after purchasing, it started to sound like a diesel truck with a mechanical tapping sound coming from the passenger side. We did some diagnostics and had lean codes for the passenger side. We decided to go ahead and open up the engine to figure out what was wrong. To our discovery we had failing ... Read More Google - Oct 25, 2026
It was helpful were i felt they valued my best interest in a selection of vehicles.
Fantastic experience purchasing a vehicle for my daughter at the Baxter location. Great communication and no pressure. Highly recommend MTH!
MTH and their crew are great! Highly recommend!
Denise was awesome to deal with! MTH is a great place to purchase a used vehicle. Give MTH and Denise an opportunity to help you and you will be satisfied!
I’ve been searching for a while for my perfect spec GT350. I’ve been a Ford dealer employee in retail for nearly 23 years. When I found this 2020’GT350 and reached out to them from MI. I was upfront and let them know that I was looking to buy it wholesale through our dealership so that the final transaction would credit us with a sale. Both Jacob and Mat were incredibly supportive throughout the process. I was treated with respect and courtesy every step of the way. They put the vehicle up in the air for me, did several walk-arounds ... Read More Google - Oct 22, 2026
We were very impressed with the technical service and customer support. Everything was handled professionally and with friendly staff.
I would highly recommend MTH to anyone looking for a high quality used car for good price top notch service from start to finish
This place was great. The staff was welcoming and friendly. They answered questions and explained things to you in a manner that you could understand.
Jayden stranger very nice guy super easy to work with definitely recommend him if your looking to buy a vehicle
The selection was excellent. The service was top notch. They made me feel like family from the moment I stepped in.
I bought a vehicle sight unseen and to be delivered. Denise made sure to be completely honest with a close up walk around video. She made sure to keep me updated when they were going to get it shipped. She made it enjoyable to deal with even though I despise buying vehicles. Thank you for the positive attitude and customer service Denise!
Joe B was great to work with! I got everything I wanted in my new to me jeep cherokee. Heated seats, great gas mileage and a fun color. Thank you MTH of Brainerd.
One of my easiest purchases! Jayden S and Ryan Allen are great people to work with. No pressure at all.
Jacob was our sale rep, he was excellent. I have purchased numerous vehicles in my life and this was hands down the best experience I have ever had. I highly recommend MTH and we will be back when we are searching for our next vehicle!
I took my Chevy Traxin for a check engine light. One of the service people found out it was something under warranty. I got a loaner car while mine was worked on. It was a great experience 😊
Everything went very well , my only disappointment was the tires that they put on the car they replaced the tires with some very cheap very cheap tires . Other than that friendly helpful staff decent value on the car
Great staff no pressure listened intently and got the job done in a timely manner
Great customer service! Bought SUV from them May and they fixed the seat and issues with the sensors right away. Zach was awesome to deal with.
Great guys at MTH service dept. Thanks for getting me in so quick! ❤️😊
Scott and the team where great. Glad I went to them. Worked with me on the pricing and made it easy
Great experience at MTH.I will definitely buy another vehicle there dealing with Riley Heinlen. He made the two hours drive well worth it. Very knowledgeable and genuinely a nice guy.
Jacob Katie Peter Steve Ryan Matt gents, I greatly appreciate the warm welcome! I gotta tell you southern hospitality may not be an only south thing because i felt like i walked down a red carpet with my experience. Thank God for your foundational core values and also giving back to the community. The speaks volume on your character and I pray your effect spreads to dealership worldwide. Everyone should experience what you all do. Thank you for your kindness and a great deal. GOD BLESS
Always happy with MTH
Very welcoming. Very fair Would shop there again. Told a few friends. Five stars Lovely
I bought a truck through MTH recently and had a great experience overall. Working with Jacob made the experience extremely smooth and easy. He was very personable and gave transparency throughout the visit. When the truck I wanted to look at was not at the St. Cloud location as stated online, the staff efficiently got it there within a few hours. The finance manager, Ryan, was also very amiable and worked to give me a better rate than my current one. I appreciate how customer driven the company was and definitely will be returning in the future.
Every time I have a fantastic experience! These guys just treat you right! Thanks Zack in service!
Denise was kind, effecient, and helpful. She mentioned more than once to let her know if she was going through details too fast, which I appreciated.
Great selection of vehicles. I found just the SUV I wanted. Great folks.
Thought the guys were very kind and good to work with. Also are still helping to help out with some issues on the truck.
MTH would not sell me a truck without the mandatory ceramic coating for $1199 and car chief for $499 that's already been installed. They were priced well but refused to give me kbb value for my trade in truck and told me they were assuming all the risk and that KBB was more of a guide. My current truck has no issues at all. MTH has the photos. Steve, the sales manager was unnecessarily hard to deal with when I countered back on KBB trade in value. I never asked for a price reduction of the new vehicle. I asked for ... Read More Google - Sep 23, 2026
Very good Very friendly and helpful. Great selection of vehicles and no pressure to buy. Every step was easy
Love them They prioritize excellent customer service and take excellent care of my vehicles I will continue to do business at this location
I have been doing business with MTH for almost 10 years. I have purchased three vehicle vehicles and they service them all.
Lack of real customer care, gratitude, and appreciation with no recompense for making customers work around them. Came to buy a vehicle from them that had been listed on their website for at least a day before I arrived. When I arrived, they said the vehicle was just about to go in for inspection and just got done with detailing (which was poorly done with many swirls in the paint despite having to pay for their $1200 detail package). They said they would do the inspection after i checked out the car and if i decided to buy it, they would ... Read More Google - Sep 15, 2026
Great dealer! Found the right new truck and got good trade in value. Friendly staff.
Too expensive, not covered by forced warranty. Problem not fixed. Engine light back on again
At any point, but would not respond to text messages. Asked for follow up conversation regarding car repairs and did not get any until I initiated it.
Dealer was great to work with. Appreciate the no pressure approach. Very happy so far with my GMC from MTH xx. Cloud.
Great customer service They went above and beyond my expectations. My truck was detailed as well when I picked it up
The transaction with Denise went great. Unfortunately, I thought the car was going to be trailer to my home and it was driven. Nothing bad happened, just a misunderstanding.
It was the easiest time I've ever had buying a vehicle Everyone was very helpful
The easiest car buying experience. The staff was friendly helpful and professional. They had the exact vehicle I was searching for.
The dealership is a very nice, clean, and inviting environment with friendly staff and the arcade area is a treat for the kids
Very accommodating as I was on call, and after my test drive I had to run and pick up my wife from work then looked at a different truck - that we ended up buying So both Tyler and the finance gal were great!
Well they lied to me and told me the ceramic coating was going to be on the vehicle. I had asked to remove it from the price and was specifically told by the sales man Tyler that the coating had already been applied and there was nothing i could do. For $1699 I assumed he was telling the truth. I stated I didnt want the ceramic coating so they brought the coating down to $1199.
When I came to pick up the vehicle I was given the box with the ceramic coating products in it. Anyone who knows about ceramic coating knows ... Read More Google - Aug 8, 2026
Well they lied to me and told me the ceramic coating was going to be on the vehicle. I had asked to remove it from the price and was specifically told by the sales man Tyler that the coating had already been applied. For $1699 I assumed he was telling the truth. I stated I didnt want the ceramic coating so they brought the coating down to $1199.
When I came to pick up the vehicle I was given the box with the ceramic coating products in it. Anyone who knows about ceramic coating knows how labor intensive it is and that ... Read More DealerRater - Aug 8, 2026
Very good about getting us into the vehicle we wanted. Loved that the carfax and inspections are reviewed. Fair trade for our vehicle. Paper signing started before terms and cost were talked about which I wasn't a huge fan of. Long wait for finance which is expected as we came in late in the day and there is only 1 guy. Overall very good dealership and would recommend.
Very friendly. Jayden was so easy to work with. We left with an awesome truck
Easy, nice, personable Jacob was very nice and personable. Dealership was great and looked presentable
Logan was very helpful, listened and made the buying experience great. Check him out if you're looking for a truck.
sold the truck out from underneath me when we had a gentleman's agreement, and I was waiting on their part for the paperwork and was going to wire them the money in the morning. The bank was closed at 5 o'clock. terrible business. #JeffSalesManagerWentBackOnHisWord.!
unbelievable worst experience. I've had in a minute. Sold the truck out from underneath me when we had a gentleman's agreement and I was going to wire the money in the morning. Went back on their word wouldn't buy anything from them. Jeff the sales manager total liar.
Found what looked to be a perfect truck from MTH on Carfax. Dig a little further and you will find the price advertised on Carfax doesn’t include non disclosed $1700 in non optional dealer add ons on the MTH website. Really just disappointed in the lack of transparency. Big red flag when shopping for vehicles.
Nothing bad to say Tyler was great to work with and was there for any questions I had.
Worst place ever! Sold us a pile of the truck broke down not even 3 miles away from there place, got it back to the dealership and they said they would fix it, clearly didn’t because we have had nothing but problems! Don’t trust this place!!! It needs a new transmission!!
Really great crew there! Helped every step of the way. Had Tyler helping me getting the new car, wouldn't want another guy helping me! Great chat and gave me all the details on the car and everything I need to know. Couldn't recommend this place enough
Wonderful Staff was friendly, and super helpful. Sales was great. Service was fast as well
Best customer service I've experienced at a dealership. They really went the extra mile to make things work
Jacob helped narrow down which trucks to look at and to test drive ended up with a nicer truck than I expected too. He was friendly and helpful submitted my credit app and came back the next Saturday after they did the undercoating and basically was in and out in under 20 mins which I appreciated. Plus he helped with the passthrough on my old truck to my parents!
The dealership didn't. Want to take the car out of the show room for me to test drive and so I couldn't drive it and then once I was able to the vehicle was sold
It was an exceptional experience It was a great buying experience. I definitely would do business with them again.
I came in to test drive two vehicles I’d researched online prior to my stopping in. The sales associate came out to meet me the minute I stepped out of my car and introduced herself. I let her know I was going to walk the lot and would be in to see her shortly. After looking at the two vehicles, I was ready to test drive. I entered the dealership and was immediately greeted by the same sales associate. Upon asking to test drive the two vehicles, I was asked to sit down and provide all my personal information, ... Read More Google - Jun 4, 2026
I appreciated being able to work throught 90% of the process via phone ahead of time. I did not apprciate the fact that CarCheif and Coatings are "required", its clear to informed buyers that this is a chance to make a profit margin, while disguising the price as lower. In the end these items end up going into the the total out door price.
Great to work with, just waiting to hear back on a service date for mutually agreed upon new tires and other things.
Not very well organized when doing a final sale on a vehicle. Very disorganized place